aaiYou will find consumer advice
and our terms and conditions of business on this page as part of our professional standards and compliance with current
Scotdisc Consumer Advice
and Returns Policy
Scotdisc offer a full money back guarantee to any customer
who is not completely satisfied following the purchase of
a Scotdisc product. This does not affect your statutory rights.
Legislation also exists which provides consumers with the
right to withdraw from contracts they may have entered into.
Remember you do not have to sign something in order to enter
into a contract. For example, when buying a newspaper
from the newsagents you have entered into a contract to purchase
goods. The following is a quote from current British legislation,
The Consumer Protection (Distance Selling) Regulations 2000,
concerning distance trading - for example - the mail order
and Internet shopping offered by Scotdisc. QUOTE;
"These regulations apply where there has been no face
to face negotiations with the seller. Examples of such
a situation would be when you purchase online, by phone or
fax. In these circumstances you have 7 days from receipt of
the goods or from agreeing for a service to be carried out
to change your mind. You are not liable in these circumstances
for the original postage and packing charges, although you
may have to pay the return post. Please check the terms and
conditions of the individual contract." END QUOTE.
Please contact Scotdisc if you have any further queries concerning
our returns policy.
Store web site
These terms and conditions relate to purchasing goods through
this web site, and particularly, the eCommerce shopping basket system (Scotdisc
Store) which forms part of this web site. These are provided
for your information and do not affect your statutory rights.
1. Acceptance of
and using the Scotdisc Store, or any part
of it. Scotdisc may modify these Conditions from time to time
and accordingly you are advised to keep up to date with the
changes by regularly reviewing the Conditions. By using the
Scotdisc Store you agree to be bound by these Conditions. You should
note that individual products and services available through
the Scotdisc Store may have supplementary terms and conditions which
apply to them, which may themselves vary these Conditions.
The terms of delivery, the return of damaged or faulty goods
and the cancellation of orders form part of these conditions.
If you have any comments or complaints about the Scotdisc Store, please
get in touch with Scotdisc whose details are on the
contact page of this web site.
2. Access and Security
It is your responsibility to ensure that you have an appropriate
web browser or any other technical requirements in place in
order to access and make use of the Scotdisc Store.
The language available for making contracts on this Scotdisc Store is
English. The governing law concerning contracts (such as the
purchase of goods) is Scottish.
3. Placing Orders
The steps which you need to take to place an order for purchasing
goods on the Scotdisc Store are as follows:
Click on an 'Add To Basket' icon to select the products and services
Ensure the shopping basket contains the correct name, product
codes and quantity of the goods which you require.
All prices shown will be including VAT.
Correct any input errors by deleting and inputting correct
Enter the details and postcode of your billing address and
Check that the correct billing address is shown. Amend if
necessary and tick to confirm that you have read and understood
the Terms and Conditions.
The default delivery address will be the same as your stated
billing address. If you wish to change the default delivery
address, this can be done by using the change delivery address
Click on 'Place Order'.
Scotdisc Store will send you an order acknowledgement. Your
order will be accepted by Scotdisc Store when it has cleared
the credit checking process.
The content of the Scotdisc Store is protected by copyright, trademark
and other intellectual property rights as applicable and is
provided solely for your own use. Republication or redistribution
of any of the content available on the Scotdisc Store including by framing
or similar means is prohibited.
Scotdisc Store is not liable in contract tort (or delict)
or otherwise (including liability for negligence) for loss
whether direct or indirect of business, revenue or profits,
anticipated savings or wasted expenditure, corruption or destruction
of data or for any indirect or consequential loss whatever
resulting from your use or inability to use the Scotdisc Store, or from
you relying on the accuracy or completeness of the Scotdisc Store content.
Scotdisc Store excludes all liability of any kind (including
negligence) in respect of any third party information or other
material made available on, or which can be accessed using,
the Scotdisc Store.
You agree to indemnify Scotdisc Store against all claims that
anyone threatens or makes against Scotdisc Store because you
do not comply with these Conditions. Scotdisc Store reserves
the right to seek any remedies available to it in law and
in equity for such non-compliance.
7. Changes to Services
Scotdisc Store reserves the right at any time and from time
to time to modify, edit, delete, suspend or discontinue, temporarily
or permanently, the Scotdisc Store (or any part of it) and/or the information,
materials, products and/or services (or any part of them)
available through the Scotdisc Store with or without notice.
8. Scottish Law
These Conditions are governed by and will be interpreted in
accordance with Scottish Law and any disputes relating to
these Conditions will be subject to the exclusive jurisdiction
of the Scottish courts.
9. Prevention of
In assessing your request for goods or services, we may use
your information for the purposes of the prevention and detection
of fraud. One of the purposes for which we may disclose your
address and postcode details is to check against the IMRG
Security Alert or any other Fraud Prevention Scheme. At all
times where we disclose your information it will remain secure.
10. VAT registration
Scotdiscs VAT registration number is GB 262 764 053