InYour computer uses
a 'Web Browser' such as Internet Explorer to make sense
of the information it finds on the internet.
However, some content such as music and video is more
complex and can require additional software to be installed in order for it to play over the Internet.
software required to play our music and video
files through this web site should be pre-installed in most modern computers and so the files will start playing automatically. However, if they do not, please read on for assistance.
video format - Windows or Quicktime?
InTo make things easy for our customers, video files are provided on this web site in two formats - Windows Movie Format (wmv) for computers running a version of Microsoft Windows and Apple Quicktime (mov) for all Apple Macintosh computers.
What about music clips?
InThese are provided as 'MP3' files which should play equally well on both computer systems.
Help! My music or video
doesn't play in the browser!
will almost certainly be an issue with the browser plug-ins. Plug-ins are small additions to a web browser which help it to display different types of files including music and video.
InIt may be that your software is a little old or the plug-ins may have
been disabled (by another software installation). The simplest
and most reliable way to cure this is to save the music or
video file to your desktop, and then to play it from there
(without the browser).
How do I play the files
from my desktop?
right click the file in question and select 'Save To Desktop'
(Apple Mac - click and hold). Once the file has finished
downloading, simply double click it and the computer will
open the file with its built in media player, ignoring the
internet browser completely.
My music/video player
is out of date or I cannot find it!
moves forward at a rapid pace and it is worth checking back
with your system provider on a regular basis for free updates
that will keep your computer operating efficiently.
Fortunately both Microsoft and Apple Macintosh offer
an easy to use automatic software update system that is free
of charge. Read on if you need help with this.
InThe links below witll help you with the standard media players and software updates from Microsoft and Apple. Please
note - Scotdisc are not responsible for any software updates to your computer and you undertake them at your own risk. These links are provided for your assistance and are not maintained or qualified by Scotdisc.
take care to follow the instructions for your particular computer
and operating system. In most cases these will be automatically
chosen for you.
For the Apple Macintosh operating system, the built in Quicktime
software is your best media solution with a solid and reliable
performance. You can also use Apple iTunes to play our music
files. If you wish to upgrade to the latest version of Quicktime,
please select the link below.
Apple Software Update
For OS9 and below, just go to the top menu of your screen
and select Apple/Control Panels/Software Update. From here
you can run an automatic update provided you are connected
to the internet. For OS.X, go to System Preferences and select